Enterprise VoIP Engineering · AI Voice Intelligence · Infrastructure Automation
Building enterprise telecom systems and AI-powered voice platforms that scale.
I'm a telecom engineer based in New Jersey, specializing in enterprise VoIP platforms, AI-powered voice intelligence, and infrastructure automation at scale. I work with NetSapiens deployments, SIP/SRTP engineering, and building AI pipelines that extract real business value from voice data.
Managing large-scale NetSapiens VoIP deployments serving thousands of users. Call routing optimization, SIP trunk configuration, multi-tenant architecture, and 99.9% uptime SLAs across distributed infrastructure.
Building pipelines that capture, transcribe, and extract actionable insights from business calls. SIPREC integration, vCon format processing, real-time transcription, and sentiment analysis for sales and support teams.
Automated deployment, monitoring, and scaling of telecom infrastructure. API-driven configuration management, Proxmox virtualization clusters, and monitoring systems that catch issues before customers notice.
Comparing modern SIPREC-based recording with legacy port mirroring approaches. Why SIPREC wins for voice intelligence pipelines, and when you might still need packet capture.
How we built an intelligent email routing system that categorizes, prioritizes, and routes thousands of daily customer emails using LLM-based classification and custom business logic.
Comprehensive guide to configuring SIP trunks with major carriers. Security hardening, codec selection, NAT traversal, and troubleshooting the most common SIP connectivity issues in production.
Working with the NetSapiens API for automated provisioning, configuration management, and call data extraction. Real-world examples from production deployments.