AI Solutions · VoIP Architecture · Process Automation
Building telecom automation and AI systems that work in production.
I'm the Operations Manager at TeleCloud with 15+ years in telecom. I build internal tools that automate real business processes: billing pipelines that move hundreds of deals monthly, AI voice agent platforms running inside production VoIP portals, revenue assurance systems that catch money leaking through reconciliation gaps. If it touches NetSapiens, integrates with billing systems, or requires middleware that can't fail, I've probably built something like it.
Retrofitting VLANs onto a flat network is painful and expensive. Plan your segmentation before you deploy, not after something breaks.
Retail UniFi buys look easy, but SMB networks usually cost less and fail less when gear is sized and sourced through a real channel partner.
Your VoIP provider just got acquired. Before you panic, here's what to check first: your contract, your state's auto-renewal laws, and whether the new company actually cares about keeping you.