Real projects solving production problems in telecom automation, billing integration, and VoIP systems.
LLM agents forget everything between sessions. Built a four-layer memory system with PostgreSQL, pgvector, automated curation, and a Karpathy-inspired autoresearch loop that ran 44 experiments overnight to push retrieval accuracy from 36.66 to 98.69/100, without human intervention.
PandaDoc Enterprise has no native way to remove zero-quantity line items from quotes. With 40+ quotes a week and 28 items to delete per quote, that's six hours a month of clicking. Built a Chrome extension backed by AWS API Gateway, Lambda, and DynamoDB to scrub quotes in one button press — with undo support and no credentials in the browser.
Sales closes deals in HubSpot, but someone still has to manually create billing in Rev.io. Services get missed, pricing gets wrong, duplicates appear. Built middleware with state machine workflow, human provisioning gate, and double approval to eliminate the manual handoff.
Telecom customers wanted AI voice agents but didn't want another vendor portal or login. Built a multi-tenant platform that embeds directly into NetSapiens portals via JavaScript injection and iframe with JWT exchange for seamless auth.
Services get provisioned in the phone system but never make it to billing. Numbers get ported, agents get removed, but billing doesn't update. Built a reconciliation platform that audits extensions, phone numbers, and call center agents across NetSapiens and Rev.io.
Onboarding new VoIP customers required back-and-forth emails, spreadsheets, and manual provisioning. Built a 7-step wizard with drag-and-drop IVR builder using React Flow. Customer configures everything themselves, admin reviews a clean diff and provisions with one click.
If you're dealing with similar problems in telecom or billing, let's talk about what's actually fixable.
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