Knowledge Base

Technical guides, reference docs, and production-tested configurations

SIP Trunk Configuration Best Practices

Reference · VoIP · Updated Jan 2026

Complete reference for configuring SIP trunks with major carriers. Security hardening, codec selection, NAT traversal, and troubleshooting the most common SIP connectivity issues. Includes real configurations from production deployments.

SIP VoIP Security

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NetSapiens API Integration Guide

Tutorial · NetSapiens · Updated Dec 2025

Working with the NetSapiens API for automated provisioning, configuration management, and call data extraction. Authentication, common endpoints, error handling, and real-world examples from managing multi-tenant deployments.

NetSapiens API Automation

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Deploying SIPREC Receivers for Voice Capture

Tutorial · SIPREC · Updated Nov 2025

Step-by-step guide to building and deploying SIPREC recording servers for enterprise call capture. Protocol overview, receiver implementation options, integration with NetSapiens and FreePBX, and scaling considerations for high-volume environments.

SIPREC Recording Infrastructure

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Automated Infrastructure Monitoring with Proxmox API

Reference · Infrastructure · Updated Oct 2025

Using the Proxmox API to build custom monitoring and automation tools. VM health checks, resource utilization tracking, automated backups, and alerting integration. Python examples for common automation patterns.

Proxmox API Monitoring

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Building vCon Pipelines from Voice Recordings

Tutorial · vCon · Updated Sep 2025

Creating vCon (virtual conversation) containers from call recordings, transcripts, and metadata. Format specification, conversion tools, storage strategies, and integration with AI voice intelligence systems. Production-tested workflows.

vCon Voice Intelligence Standards

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VoIP Security: SRTP, TLS, and Authentication

Reference · Security · Updated Aug 2025

Comprehensive security reference for production VoIP deployments. SRTP encryption, TLS transport security, SIP authentication methods, toll fraud prevention, and intrusion detection. Real-world attack scenarios and mitigation strategies.

Security SRTP VoIP

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